Rental Policies

Rentals

Discover our exclusive event rental collection, complete with detailed images, quantities, and pricing for each item.

Pricing

Pricing for each item is clearly indicated beneath the respective photo, accompanied by a brief description. Prices are determined based on individual items or full quantity. Our pricing structure covers rental periods for 2 days automatically, additional prices will occur for additional days, or as otherwise mutually agreed upon between JDL Event Rentals and the customer.

Payments

To secure your reservation, a 50% deposit is required upon booking. Payment can be made via Credit Card, or E-transfer. Final payments must be settled at least two weeks before the reservation date, with no alterations permitted after this point. For last-minute bookings, the full total is due at the time of booking.

Reservations

When you find the perfect additions from our collection for your event, please complete the reservation request form or send us an email. We will respond within 48 hours to confirm availability for your requested date. In cases of multiple reservations for the same items on the same day, priority will be given to those who finalize their quotes and deposits first. Please be aware that reservation requests submitted with insufficient notice may not be accommodated.

Cancellations

In the event that you need to cancel your reservation, we require a minimum of 45 days' notice. No refunds will be issued within 45 days of the reservation date, whether it pertains to the deposit or full payment. Special circumstances regarding cancellations may be discussed on a case-by-case basis.

Pick Up or Delivery

You have the option to pick up or drop off rental items from our designated Storage Site, located in Millwoods, Edmonton. Alternatively, delivery arrangements are available at a rate of $1.00 per kilometer for delivery, plus a loading fee. We are pleased to offer setup and takedown services for an additional fee of $50.00, unless otherwise noted on your reservation.

Damage Deposit

We expect all rental items to be returned in the same condition as when they were collected. Additional charges will apply for any damaged items. The minimum damage deposit is $50.00, with larger items and reservations incurring larger deposits based on the replacement value of items. Your damage deposit will be refunded upon the return of rental items in their original condition. Any damage, dirtiness, or neglect of items may result in deductions from the damage deposit or additional fees.

Liability

JDL Event Rentals assumes no responsibility for any liability, including injury, loss, or damage to personal items/property belonging to the customer that may arise from the use of our products. Customers are encouraged to exercise due diligence and care when utilizing our rental items for their events.